THE KEY POINT
A replacement offer is a new offer. Recheck it from the beginning.
01
What a redirected trade looks like
Steam’s trade-redirection article describes a compromised account’s trade being canceled and replaced with an offer involving an impersonation account. A familiar-looking name or avatar can hide the change.
Valve advises reviewing the information in the mobile confirmation and treating unusual trading demands skeptically, including demands coming from a friend’s account.
02
Pause when the request changes
- Check whether an earlier offer was canceled.
- Compare the recipient account, not only its nickname.
- Review all items again before considering the new request.
- Stop if someone asks you to send items away for verification or pressures you to hurry.
03
Use the account-security route
If a change suggests another person has access to your account, move to the account-security guide. Do not try to diagnose the situation by making another exchange.
Save the original and replacement references, if available. In your support report, explain the sequence in order and distinguish what you observed from what someone told you.
BEFORE YOU CONTINUE
Quick checklist
- No unexplained offer replacement.
- Recipient compared with your intended account.
- Unexpected account activity reviewed before another exchange.
Official sources
Read the official documents below for the service’s rules and account instructions.